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Terms & Conditions

All quoted rates are in EUROS (€) per room per day and are inclusive of VAT, service charges and buffet breakfast. Municipality tax: €1.06 (€0.97+VAT) per day per adult is not included and collected at the hotel.

Check-In Check-Out Policy

Check-in any time after 14:00 hrs and Check-out at 12:00 noon. Early arrivals and late departures can be arranged at additional cost and subject to availability direct with the hotel. To request please contact annabelle@thanoshotels.com.

Deposit

For all reservations made 4 days or more from arrival date a deposit of 1% is required. For all reservations arriving within 3 days of reservation date a full deposit is required.

Cancellation Policy

Free cancellation for all reservations cancelled 4 or more days prior to arrival. For all reservations cancelled between 3 and the day of arrival any deposit payments will be charged as a cancellation fee. For no-show the full amount of the booked accommodation will be charged.
After payment has been processed a purchase with the name WWW.ANNABELLE.COM.CY will appear in your bank statement.

Children Policy

Children of 12 years old and up will be charged the applicable extra adult supplement.

Health & Safety

Please click here to view our Health & Safety policy.

FAQ

PRE-ARRIVAL

Airports & Transfer

30 minutes by car from Pafos International Airport (16 km) and one and a half hours from Larnaca International Airport (130 km). Private taxi transfer can be arranged through the hotel.

Parking

Available on-site at no additional cost. Valet parking is available for hotel guests. Annabelle accepts no responsibility for loss or damage to the contents of vehicles or the vehicle itself.

Getting around

Car hire can be arranged on arrival, motorbikes and bicycles also available. Bus directly outside the hotel goes to Pafos Airport and Pafos Harbour (for connection to town and Coral Bay).

Check-in/out:

Check-in: 14:00 Check-out: 12:00. Please contact us if alternative arrangements are required.

External food & beverages

Please note it is against our health and safety policy to bring food and beverages of any kind from outside onto our premises. We provide baby food and cater to individual dietary requirements – please contact us before your visit to discuss any specific needs.

Special Dietary Requirements

Our Executive Chef will gladly tailor a menu to meet your individual needs, from allergies and intolerances to detox programmes. Please contact us before your visit to discuss your individual requirements, including special requests and baby food.

Children’s Clubs

We strongly recommend booking Children’s Club arrangements in advance, especially during high season. See The Hotel section below for further information.

Baby Go Lightly

Take full advantage of our pioneering Baby Go Lightly service by ordering the following items before your visit: car seat for airport transfers, potties, training seats, high chairs, carriers, buggies, bottles and teats, sterilisers, bottle warmers, baby gyms, baby walkers, baby bathtubs, dry/swimming nappies, nappy bins, toiletries. Please note charges may apply.

Banking/payment

All major credit cards and cash accepted. Exchange facilities available. Payments in different currencies are also accepted. We are unable to accept personal cheques.

Cancellation charges

If you need to change the dates of your stay, please note that cancellation charges may apply. Please refer to the terms and conditions of your reservation or contact our reservations department on (+357) 26 885 000 or annabelle@thanoshotels.com

THE HOTEL

Wi-Fi

Complimentary throughout the resort. Contact Reception for the password.

First Aid

A first aid responder is onsite at all times – contact Reception for assistance, including booking a doctor’s visit.

Smoking

Smoking is strictly prohibited by law in all of Annabelle’s guest rooms, indoor areas and restaurants.

Dining at Fontana

- Annabelle’s casual dining room offers a tasty breakfast buffet as well as themed dinner buffets.
- Location: Large terrace near the main pool, overlooking the Mediterranean.
- Breakfast: 07:00 – 10:00.
- Lunch: 12:30 – 14:00, only from November to March.
- Dinner: 19:00 – 22:00 from April to October 17:30 – 21:30 from November to March.
- Dress code: Smart casual evening attire, no beach wear, no shorts, flip-flops or beach sandals.
- Children’s menu available.
- Al fresco dining option.

Dining at Amorosa

- An elegant dining experience awaits you in Annabelle’s signature dining restaurant with beautiful views over the pools, gardens and the sea beyond.
- Amorosa offers imaginative, contemporary à la carte menus with seasonal produce and daily changing table d’hôte menus.
- For lunch, choose from a light menu offering salads, sandwiches and Chef’s classics.
- A junior gourmet menu is available for our younger guests.
- Beverages : 10:00 - 17:00 - Snacks : 12:00 - 17:00
- Lunch : 12:30 - 15:30 - Dinner : 18:30 - 22:00.
- Dress code: - Lunch: Casual - Dinner: Smart casual evening attire. No beach wear, shorts, flip-flops or sandals permitted.
- Dinner dress code applies also for Amorosa Bar starting from 19:00.
- Small children who require a high chair are not permitted for dinner.
- Dinner reservations are recommended.

Dining at Mediterraneo

- Overlooking the Mediterranean, Mediterraneo is the perfect seaside location for casual al fresco dining.
- The new menu is a contemporary interpretation of the traditional Cypriot meze, adding refinement and with a more elegant presentation. Emphasis is placed on unique and homemade produce from the local area and from Cyprus. Fresh flavours and light dishes are designed to be shared with family and friends at the table.
- Beverages : 10:00 - 17:00.
- Snacks : 12:00 - 17:00.
- Lunch : 12:30 - 15:30.
- Dinner : 18:30 - 22:00.
- Weekly Cypriot theme night Laiko Panayiri, with traditional music and dancing.
- Dress code: - Lunch: Casual - Dinner: Smart casual evening attire, no shorts, flip-flops or sandals permitted. Dinner dress code applies also for Amorosa Bar staring from 19:00.
- Children’s menu available.
- Dinner reservations recommended.

Dining at Asteras

- Asteras is Annabelle’s romantic choice: intimate and innovative gourmet dining at candlelit tables overlooking the illuminated water gardens. Open on selected nights in summer only.
- Dinner: Smart casual evening attire. No beach wear, shorts, flip-flops or sandals permitted.
- Reservations recommended.
- Suitable for small private events

Ouranos

- The rooftop lounge and bar offers a panoramic vista of Pafos harbour and its medieval castle.
- Drinks: 8:00 – 01:00.
- Lunch: 12:30 –15:30.
- Afternoon Tea: 15:00 – 18:00.
- Dinner: 18:00 – 00:00.
- Dress Code : - Lunch: Casual - Dinner: Smart-casual evening attire. Tailored shorts and sandals permitted (no beach wear, shorts, flip-flops or sports attire).
- Dinner Reservations are recommended.

Byz Bar

- Next to the lobby with live piano at the weekends (may vary from week to week).
- Opening hours: 09:00 – 01:00
- Snacks served from: 11:00 – 23:00
- Major sport events are televised here
- Dress code: Smart casual. Tailored shorts and sandals permitted. No beach wear, shorts or flip-flop permitted.

Grotto Bar

- Waterfall Bar
- Beverage served from 10:00-01:00
- Snacks served from: 12:00-18:00
- Seasonal and weather permitting
- Dress code: Casual

Mediterraneo Bar

- Seaside all-day drinks and snacks
- Seasonal and weather permitting
- Opening hours: 09:00-19.00
- Dress code: Casual

In-Room Dining

- Breakfast, lunch, dinner and all-day snacks
- 24 hours
To respect the comfort and privacy of all our guests, we kindly ask parents to ensure their children refrain from playing and/or using electronic devices in the restaurants. Annabelle guests may dine at our adjacent, sister hotel Almyra, and enjoy signing privileges there.

Entertainment

Live music is played on most nights (from folk and theme nights to restaurant performances). Ouranos Wellbeing Spa:The Ouranos Wellbeing Spa is a rooftop retreat of heightened tranquility. Named after the Greek god of the sky and the heavens, its awe-inspiring panorama across the endless horizon and seemingly infinite Mediterranean Sea uplifts the spirit and enriches the soul. In addition to restoring beauty and balance through individual treatments and spa journeys, Ouranos Spa offers a range of anti-ageing technologies… … because while we can’t promise immortality, we can help extend skin’s youthfulness and minimise the signs of premature ageing. Products and treatments by bespoke CODAGE and marine-based OSEA showcase the purest ingredients from earth and sea while QMS Medicosmetics offers collagen-rich repair. An indoor pool, sauna and gym complete our heavenly haven. Children under the age of 16 are not permitted in the spa..

Swimming pools

A half Olympic-size pool and a meandering, freeform pool with waterfall
- Open from 08:00-20:00
- Children must be supervised at all times

Ouranos indoor Pool:
- Open from 08:00-20:00

A lifeguard is on duty at the main pool during the summer months. Towels are available at all pools. Children are not permitted to use the pools unsupervised. The use of floating toys is discouraged for health and safety reasons. No swimming is allowed during the evening hours.

Water sports centre

Please note that the water sports activities are operated by external partners. Please adhere to all terms and conditions stated at time of booking. Available activities include: waterskiing, wakeboarding, sailing, windsurfing, parasailing, scuba diving (Golden Palm five-star Award), snorkelling, banana rides, tube rides. Stand-up paddleboards, canoes and pedalos, jet skis and various sizes of motorboats may be rented. RYA (Royal Yachting Association) certified sailing courses also available.

Leisure Facilities

Tennis court, squash court and lobby library.

Shopping

Kult Boutique in the lobby retails a wide range of designer clothes, shoes and swimwear, alongside holiday essentials, international newspapers, magazines and guidebooks. Open daily: 09:00-13:30 and 14:30-19:00.

Children's Facilities

Annabelle guests can make full use of the Children’s Club at our adjacent, sister hotel Almyra. The Clubs are available for ages 4 months to 12 years from April to October and are open daily except Wednesdays from 9:30-17:30: - Globetrotters: 4 months to 2 years;
- Adventurers: 3 to 4 years;
- Voyagers: 5 to 7 years;
- Pioneers: 8 to 12 years;
Supervised lunches are available for all children’s clubs. Please note: Due to our strict care policies, we are only able to accommodate children of the correct age within each age group. Babysitting and children’s meals are available upon request. Charges apply for all clubs.

YOUR ROOM

Facilities

Choose from 244 airy rooms and suites, with sea or garden view, each with private balcony or terrace. Some suites have plunge pools (sizes vary), sunbeds, heated Jacuzzis and / or fireplaces. Twice-daily housekeeping. Laundry/dry cleaning is available. See full list of amenities below.

In-room safe

In-room safes are provided solely for convenience. They are not intended as a substitute for the fireproof Front office safe – maintained by the hotel and available 24 hours – which we recommend for the safe-keeping of money, jewellery, documents and other articles of value. While we exercise every effort to ensure the safety and security of all personal items in guest rooms, please note that any items left in the room and/or in the in-room safe are left at the risk and responsibility of the owner, and that the hotel is not liable or responsible for any loss of, damage to or destruction of these items by any means, including theft, fire or any other occurrence.

Mini bar

Our mini bars are for the sole use of mini bar items. In accordance with our health and safety policy, they are not to be used as refrigerators for personal perishable items (with the exception of medication and baby food). Any mini bar items removed will be considered consumed and charged accordingly.

In-room Dining

Available 24 hours

Environmental efforts

Please help us conserve energy and water by switching off your lights when leaving your room and placing your towels in the bath when you would like them to be changed.

In-room amenities

- Hairdryer
- In-room safe (please see note above)
- Mini bar
- TV satellite with international channels and radio
- Laundry and dry cleaning service
- Tea & coffee making facilities
- Telephone
- Bathrobes (available to purchase)
- Slippers
- Foam or feather pillows
- Iron and ironing board on request
- Environmentally friendly bathroom amenities
- Two- and three-pin sockets. Adaptors and chargers on request.
- Complimentary bottle of water on arrival


Click HERE to download Annabelle's Essentials.

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