Annabelle Receives British Airways Holidays Accolade in Recognition of Customer Excellence

Annabelle is delighted to announce that it has received a British Airways Holidays Customer Excellence Award for 2023. The hotel has been recognised for the great lengths it has gone to in making every customer’s stay memorable and every holiday truly count.

Based on unbiased guest reviews, this accolade recognises outstanding services, facilities and customer experiences offered by hotels around the world. Annabelle Hotel received an overall score of 4.6/5.

British Airways Holidays, one of the UK’s leading tour operators, prides itself on taking each and every one of its customer’s holidays seriously. It uses customer feedback to identify top-rated hotels as part of its commitment to provide high-quality holidays.

Reviews are certified by Feefo, the world’s largest verified buyers review platform. British Airways Holidays customers are asked to rate their hotel based on location, service, cleanliness and sleep quality, as well as provide an overall score out of five.

British Airways Holidays gathered 72,283 independent reviews in 2023 and is awarding 730 Customer Excellence Awards across the globe to recognise their top-rated hotels.

Echoing the timeless wisdom of Maya Angelou, a sentiment often shared by Razvan Bordea, the General Manager at Annabelle, 'People will forget what you said, forget what you did, but people will never forget how you made them feel.' At Annabelle Hotel, our philosophy is simple: we strive to create moments that linger in the hearts of our guests long after their departure. It's not just about providing exceptional service or luxurious amenities; it's about forging connections and crafting experiences that resonate on a deeper level. Our commitment is to ensure that every guest feels not just welcomed, but truly cherished during their time with us.